Terms of Use

These Terms of Use tell you the rules for using our website, social media, and other digital platforms, which we will collectively refer to as our 'channels'.

These Terms of Use tell you the rules for using our website, social media, and other digital platforms, which we will collectively refer to as our ‘channels’.

Please read these terms and conditions carefully before using any of our channels. You are responsible for ensuring that all persons who access our channels through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

If you are under 18, please make sure your parent or guardian has read this important information and you have their full permission before using our channels.

If you are a parent or guardian, please read these Terms of Use and explain to any under-18s using our channels how they apply and what they mean.

We recommend that you print a copy of these Terms of Use for future reference.

About us

The Cheeky Monsters brand is operated under license by The Entertainment Department (UK) Limited, a company registered in England and Wales under company number 04111408 (referred to as ‘we’ and ‘us’ in these Terms of Use).

Our registered office is at Mill Court, Featherstone Road, Wolverton Mill, Buckinghamshire MK12 5EU.

The important parts

  • By using our channels, you are automatically agreeing to these Terms of Use and our Privacy Policy
  • Always read our Terms of Use and our Privacy Policy before using our channels, or entering any of our competitions
  • Everything on our channels is for you to look at, play along with, and enjoy! You can’t sell or claim ownership of anything published on our channels – head over to our Licensing Enquiries if you have any enquiries regarding licensing
  • Any information we collect from you across our channels is subject to our Privacy Policy – please read this policy carefully
  • Our website uses Cookies. Our Cookies Policy sits within our Privacy Policy – please read this policy carefully
  • If you purchase goods from our channels, our Terms of Sale will apply to the sales.

How to contact us

To contact us, please email hello@mycheekymonsters.com or call +44 (0)1908 320400.

Acceptance of these terms

By using our channels, you are accepting and agreeing to comply with these Terms of Use and our Privacy Policy. If you do not agree to the terms, you must not access or use our channels.

Changes to these terms

These terms are subject to change and we may modify, alter or update them at any time, so please check this page regularly. If you continue to use our channels, you are accepting and agreeing to comply with the latest version.

How we use your personal information

Please read our Privacy Policy for details on how we use your personal information.

Our channels and content

We own all of the content published across our channels.

Our channels and the content on them are protected by copyright and other intellectual property laws. You must not use any part of the content on our channels for commercial purposes without obtaining a licence from us to do so.

Our position (and that of any identified contributors) as the authors of content on our channels must always be acknowledged and credited. Use of content on our channels is only permitted with our prior written permission. Unauthorised use, copying, publication, uploading, framing, posting, downloading, transmitting, distributing or other misuse of our websites is strictly prohibited.

We reserve all our rights in relation to the channels and their contents. We may transfer our rights and obligations to anyone without your permission.

We may update and change our channels from time to time to reflect changes to our products, our users’ needs and our business priorities.

Our channels are made available free of charge. We do not guarantee that our channels, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our channels for business and operational reasons.

Do not rely on information on this site

The content on our channels is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our channels.

Although we make reasonable efforts to update the information on our channels, we make no representations, warranties or guarantees, whether express or implied, that the content on our channels is accurate, complete or up to date.

Our competitions

We may run competitions via our channels. By taking part in any such competition, you agree to be bound by the relevant competition terms and conditions and any other specific rules which may apply.

We reserve all our rights to change or alter these terms and conditions at any point, without your permission.

Accessing our channels

Our channels are aimed at people of various ages.

Users under 18 should only use our channels with the permission of a parent or guardian, and the parents or guardians of anyone under 18 using our channels should review these Terms of Use carefully.

We advise parents or guardians who permit their children to use our channels that it is important to communicate about their safety online. If you permit a child to use a device to access, view or listen to content on our channels you are solely responsible for deciding whether or not that content is appropriate for that child.

Our channels are directed to people residing in the United Kingdom. We do not represent that content available on or through our channels is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@mycheekymonsters.com.

Viruses and bugs

We do not guarantee that our channels will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our channels, and you should use your own virus protection software.

You must not misuse our channels by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our channels, the server on which our channels are stored or any server, computer or database connected to our channels.

We will report any attacks to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our channels will cease immediately.

Linking to our channels

You may link to our channels, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part unless we have given written permission to do so.

You must not establish a link to our channels on any website that is not owned by you.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our channels other than that set out above, please head to our Licensing Enquiries page.

The websites we link to

Across our channels, we may link to other sites, platforms and resources provided by third parties. These links are provided for your information only.

We are not responsible for any sites, platforms or resources we link to, and the information you access and obtain from them.

We recommend that you check the privacy and security policies and procedures of each and every other site, platform and resource that you access.

Our registered trademarks

Cheeky Monsters is a UK registered trade mark and mycheekymonsters.com is a domain controlled by us. You are not permitted to use either the trade mark or the domain name without our approval.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms of Sale.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our channels or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • Use of, or inability to use, our channels; or
  • use of or reliance on any content displayed on our channels.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these Terms of Use to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Which country’s laws apply to any disputes?

These Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.